Answers for launch
Frequently asked questions
Straight answers about NourishNow’s launch plans, delivery coverage, and meal details.
What will the menu look like at launch?
At launch, each week’s box is chef-curated and ships as a fixed menu. Meal swaps, customization, and dietary selection are not available at launch.
Can I order now?
Not yet. Ordering is not open. Join the launch list for updates as NourishNow prepares to open ordering.
Where is NourishNow planning to deliver?
Launch delivery is planned for NYC core—Greenpoint, Williamsburg, Long Island City, and Manhattan—plus all of North Jersey. Availability remains subject to final ZIP-level cold-chain, carrier, delivery-day, and serviceability confirmation; coverage is not guaranteed at every address.
How will I know whether my address is eligible?
Before ordering opens, NourishNow will confirm final ZIP-level cold-chain, carrier, delivery-day, and serviceability availability for your address.
Where can I find nutrition, ingredients, and allergen information?
Final nutrition, ingredient, and allergen information is pending final kitchen verification. Those details will accompany ordering when they are confirmed.
How should I store and heat my meals?
Final frozen-storage and reheating guidance will accompany ordering. Please follow the handling details provided with your box once launch ordering is available.
What if there is an issue with my box?
For damaged, thawed, missing, or incorrect boxes, contact team@nourishnow.madethis.app promptly with your order details and photos where relevant. Resolutions are reviewed case by case.